Concerned with building a lasting relationship of trust with you and respectful of your rights and freedoms, Publishing Factory is committed to the protection of personal data.
The purpose of this Privacy Policy is to inform you about the practices of Publishing Factory, which acts as data controller for all the processing of personal data mentioned below.
Personal Data: refers to the personal data of Users as defined by the GDPR.
GDPR: refers to Regulation No. 2016/679 of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of this data.
Service(s): designates all or part of the services offered by Publishing Factory and accessible exclusively to Users.
Site: website accessible at the address https://www.pubfac.com/ .
User(s): refers to any person using the logical and physical infrastructures of Publishing Factory.
Publishing Factory collects your Personal Data directly from you. It is :
declarative data: when you communicate your Personal Data during your exchanges, in order to allow the contractualization of commercial relations or for any spontaneous request on your part;
data generated by your activity: collected automatically as part of your browsing and use of the Site.
Declarative Personal Data
You may transmit Personal Data to Publishing Factory, among other things, when you send it a message via the contact form, as part of your contractual relationship with it or the use of its material infrastructures.
Personal Data generated by User activity
When using Publishing Factory's logical infrastructures, some of your Personal Data may be collected automatically, such as the IP address of your computer or information relating to your computer, your connection method.
Among the technologies used to collect this information, Publishing Factory notably uses cookies, in accordance with the Cookies Policy.
Publishing Factory implements various processing operations whose legal bases are as follows: the User's consent, the execution of their contractual obligations, the execution of their legal and regulatory obligations and their legitimate interest.
The purposes associated with each legal basis are listed below:
Based on your consent:
the management of cookies subject to consent;
managing your image rights authorization.
Based on the execution of your contract:
management of your contractual relationships;
managing your billings;
management of profit-sharing and copyright;
managing your contact requests, complaints and support.
Based on compliance with legal and regulatory obligations:
managing your expense reports;
managing procedures with supervisory authorities, judicial authorities or any other authorized authority;
managing our Covid visitor form
managing your requests to exercise rights.
Based on the legitimate interests of Publishing Factory:
managing your recruitment;
badge management;
management of video surveillance of premises;
postal mail management;
the management of our internal control;
the management of cookies not subject to consent.
Publishing Factory is particularly concerned about respecting the confidentiality of your Personal Data and only communicates your Personal Data to authorized and determined recipients to meet the purposes previously indicated, who are themselves subject to a strict obligation of confidentiality.
Therefore, the recipients of your Personal Data are, depending on the case, the following:
authorized internal departments of Publishing Factory, in particular people from the logistics, IT and administrative departments;
Publishing Factory's service providers and subcontractors (technical service providers, payment providers on behalf of Publishing Factory, hosting the Site, administrative service providers), subject to the same obligation of confidentiality; and or
compliance auditors.
Furthermore, some of your Personal Data may be transmitted to third parties, provided that you have expressly consented to this.
Your Personal Data is not kept beyond the period strictly necessary for the purposes pursued as stated above, in accordance with the regulations applicable to data protection. Personal Data is permanently deleted at the end of the retention periods.
More specifically, we organize our data retention policy as follows:
| Purposes | Shelf life | |
| Active base | Intermediate archives | |
| Managing newsletter subscription | Data is retained until unsubscription | Data is kept for three (3) years from the last contact |
| Management of requests for information and contact from Users, in particular responses to messages via the contact form | The data is kept for the duration of the resolution of the request | Data is kept for three (3) years from the last contact |
| Posting Comments | The data is kept until you withdraw your consent. Otherwise, the data is kept for the duration of the Site's existence. | The data is not kept beyond the duration of the Site's existence. |
| Collecting testimonials | The data is kept while the testimony is processed, then is anonymized. | N / A |
| Management of contractual relationships | The data is kept for the entire duration of the contractual relationship | The only data necessary for pre-litigation or litigation purposes are kept until legal prescription has been acquired. The common law limitation period in civil and commercial matters is five (5) years. In the event of litigation, this data is kept for the duration of the procedure and until the expiration of ordinary and extraordinary remedies. |
| Managing your subscriptions to premium services | The data is kept for the entire duration of the contractual relationship | The only data necessary for pre-litigation or litigation purposes are kept until legal prescription has been acquired. The common law limitation period in civil and commercial matters is five (5) years. In the event of litigation, this data is kept for the duration of the procedure and until the expiration of ordinary and extraordinary remedies. |
| Managing your payments | For one-off payments: data is kept until full payment For subscriptions, data is kept until the last payment due date | The data is kept for thirteen (13) months |
| The retention of your banking data for the purposes of facilitating subsequent purchases | Banking data is only kept for this purpose in the event of subscribing to a subscription or premium offer. The data is then kept for the entire duration of the subscriptions. | N / A |
| Managing requests to exercise rights | The data is kept while the request is granted. | The data is kept for one (1) to six (6) years depending on the right exercised. |
| Managing procedures with supervisory authorities, judicial authorities or any other authorized authority | The data is kept for the duration of discussions with the said authorities. | The data is kept until legal prescription is acquired. The common law limitation period in civil and commercial matters is five (5) years. In the event of litigation, this data is kept for the duration of the procedure and until the expiration of ordinary and extraordinary remedies. |
| Accounting management | The data is kept for the duration of the current financial year | The data is kept for ten (10) years from the end of the financial year. |
| Management of litigation and pre-litigation | The data is kept for the duration of the procedure | The data is kept until the expiration of ordinary and extraordinary remedies |
| Information relating to significant changes to the Site or the information contained and in particular the evolution of the Site | The data is kept for the duration of the customer relationship | Data is not kept beyond the customer relationship |
| Incident management and quality monitoring | The data is kept for the duration of incident management or quality monitoring. | The data is kept for two (2) years following the incident or quality monitoring. |
| Site traffic analysis | The data is kept for thirteen (13) months | Data is not kept beyond thirteen (13) months |
| Managing targeting for promotional mailings | The data is kept until an opposition request, for a maximum period of three (3) years | Data is kept for three (3) years from the last contact |
| Improving the performance of the Sites and Services | The data is kept for thirteen (13) months | Data is not kept beyond thirteen (13) months |
| Management of commercial prospecting operations for goods and services similar to those to which you have subscribed | The data is kept until an opposition request, for a maximum period of three (3) years | Data is kept for three (3) years from the last contact |
| Managing the routing of commercial prospecting print campaigns | The data is kept while routing is carried out | N / A |
| Standardization of postal addresses | The data is kept while normalization is carried out | N / A |
Publishing Factory attaches particular importance to the security of your Personal Data.
Appropriate technical and organizational measures are implemented to ensure that data is processed in such a way as to guarantee its protection against loss, destruction or damage of accidental origin which could compromise its confidentiality or integrity.
Your Personal Data is hosted within the European Union.
It is possible that Personal Data may be transferred to other countries (such as Switzerland or the United States), when shared with potential partners and/or subcontractors.
Publishing Factory would like to inform you that Switzerland is a country recognized by the European Commission as offering an adequate level of protection of Personal Data.
Other data transfers are governed by a cross-border flow agreement established in accordance with the standard contractual clauses issued by the European Commission and currently in force.
Among the technologies used to collect your information, Publishing Factory notably uses cookies, in accordance with the Cookies Policy accessible at the address: https://www.pubfac.com/en/politique-de-cookies
In accordance with national and European legal and regulatory provisions, you have a right of access to your Personal Data, as well as a right to rectify and erase your data when it is inaccurate, incomplete or obsolete, or where collection, use, disclosure or retention is prohibited (unless necessary for the performance of Publishing Factory's contractual and legal obligations or the defense of its rights).
You also have the right to obtain the limitation of the processing of your Personal Data when their accuracy is contested, the processing is unlawful, the Personal Data is no longer necessary for the processing or when you have objected to the processing.
You have the right to portability of your Personal Data and the right to define directives relating to the fate of your post-mortem data.
You have the right to object to your Personal Data being processed, at any time, for reasons relating to your particular situation, when the processing is based on the legitimate interests of Publishing Factory .
In the event of exercising such a right of opposition, Publishing Factory will ensure that it no longer processes your personal data in the context of the processing concerned unless it demonstrates that it has legitimate and compelling reasons to maintain this processing. These reasons must be greater than your interests and your rights and freedoms or the processing must be justified for the establishment, exercise or defense of its rights in court.
You also have the right to object to prospecting, particularly commercial prospecting, including profiling for this purpose.
When the processing of your Personal Data is based on your consent, you can withdraw it at any time, this withdrawal not making the processing carried out up to the time of this withdrawal illegal.
You also have the right to lodge a complaint with a supervisory authority, such as the CNIL.
You can exercise your rights by sending a message to Publishing Factory via the contact form accessible at the following address https://www.pubfac.com/contact or by contacting the data protection officer by email at following address: data-personnelles@pubfac.com .
Or by mail to the address:
Publishing Factory SA
To the attention of the DPO
Rue Neuve 3
1003 Lausanne
Any request relating to the exercise of one of these rights must be subject to proof of the identity of the requester by any means. If there is any doubt about the identity of the applicant, they may be asked for additional information, which may include providing an identity document.
Publishing Factory may be required to modify the Confidentiality Policy in particular depending on the legal and regulatory context and the doctrine on the subject. Any person concerned is advised to regularly consult this page to take note of any modifications or updates made to this Privacy Policy.
For any questions relating to this Privacy Policy or for any request relating to Personal Data, you can contact Publishing Factory by sending a message via the contact form available at the following address https://www.pubfac.com/contact .
You can also contact the data protection officer by email at donnees-personnelles@pubfac.com or by post at the address:
Publishing Factory SA
To the attention of the DPO
Rue Neuve 3
1003 Lausanne